Refunds & Transfers
The College has a 'No Refund Policy'
If you enrol for a course and pay for it, you will only be entitled to a full refund if we receive written notice of your cancellation within 7 working days of your enrolment.
You will not be considered ‘enrolled’ on a course until you have received a receipt from us confirming your place. You are deemed to have received confirmation of enrolment on the second working day after the date on which the receipt is issued.
If, however the course begins before the 7 day period has expired, you will not be entitled to a refund at all.
Courses marked with the symbol G include a first week guidance session. Your enrolment will not be considered confirmed until you have attended this session. If, after discussion with your tutor, you decide that the course is not suitable, you may cancel your enrolment on that course or transfer to a more suitable course (subject to availability). If you cancel your enrolment you will be entitled to receive a full refund, provided we receive your notice of cancellation in writing within seven (7) working days of the first week guidance session and you do not attend any further sessions of that course.
If a transfer is agreed it is only applicable to courses in the same brochure. Transfers are generally not possible unless it is early in the course and there is an alternative place available. There will be an administration fee of £10 for each transfer requested by a student.
You will be refunded by the original method of payment except for cash enrolments, £50 deposit payments and online enrolments which will be refunded by cheque.
